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THE TRUVE HELP CENTER

A little help.
You’ve got this.

From your first check-in to the “wait, how?” moments.

Popular:

LESS SEARCHING. A CLEAR NEXT STEP.

Let’s find your answer.

Pick what’s happening. We’ll point you to a practical next step.

PHOTO & UPLOAD

Start with the connection and permissions.

  1. Check the relevant camera/photos permissions and available device space.
  2. Use a stable connection and keep the app open until submission confirms.
  3. Retry the existing upload where available. Note any format or size error.
Read the full guide ↗Still stuck? Contact support ↗

General guidance, not account-specific status. Never share passwords, login codes or private media in a support message.

Find your next step

24 guides to help you out.

Getting started

Create your first habit

Start small enough to do again tomorrow.

↗Getting started

Join Truve and set up your profile

A few basics before the first check-in.

↗Getting started

Where are my welcome tokens?

New eligible accounts receive 100 promotional tokens.

↗Habits & proof

Send a proof that is easy to review

Keep it clear, current and relevant.

↗Habits & proof

My photo or video will not send

A practical connection and permissions check.

↗Habits & proof

My partner rejected my proof

Use the appeal flow when a decision seems wrong.

↗Habits & proof

My partner has not reviewed my proof

Your progress should not depend on endless waiting.

↗Habits & proof

How do streaks work?

Consistency, with room to understand the details.

↗Partners & chat

Add an accountability partner

Find someone whose routine works with yours.

↗Partners & chat

Pin, remove, block or report a partner

Choose who gets space in your routine.

↗Partners & chat

Reply, copy and unsend messages

Keep conversations clear and in your control.

↗Partners & chat

Set your review availability

Make your reviewing hours work for you.

↗Tokens & rewards

What happens to my daily stake?

Commit, complete, settle.

↗Tokens & rewards

Understand a completion reward

An example, not a promise.

↗Tokens & rewards

Understand a Vault deposit

A longer commitment to a habit.

↗Tokens & rewards

Available, locked and promotional balances

Same wallet, different jobs.

↗Truve Plus

What is Truve Plus?

An optional upgrade for your routine.

↗Truve Plus

Cancel a subscription

You stay in control of renewal.

↗Truve Plus

I paid, but Plus is not active

Check the account before purchasing again.

↗Truve Plus

Why is pricing unavailable?

Store setup matters.

↗Account & safety

Delete your Truve account

A clear way to leave, inside or outside the app.

↗Account & safety

Manage your profile and privacy

Share what helps. Keep the rest yours.

↗Account & safety

Report harmful behaviour

You deserve a respectful space.

↗Account & safety

Trouble signing in

Get back to the right account.

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