Truve Plus
I paid, but Plus is not active
Check the account before purchasing again.
Use the original accounts
Sign in to the same Truve account and store account used for the purchase. Confirm the subscription is active in the store.
Restore and reconnect
Use Restore purchases if offered, then allow entitlement verification to finish on a stable connection. A pending or unverified purchase does not grant Plus yet.
Contact support
Share the order ID, store, app version and approximate purchase time. Do not send card details, passwords or the raw purchase token.
Need help with your specific account?
Contact support